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FAQ

We might have answers to your questions here.

Coffee

Roasted coffee can technically last for years. What happens when roasted coffee ages is that it starts to lose its flavours over time and impart a stale flavour to it. There are ways to slow down this process by storing the coffee in an airtight container in a cool, dry, and dark place away from sunlight.

For our coffee, we find the coffee tastes best between two to six weeks after the roasting date. While grinded coffee is best consumed within two to three weeks from the time it's grinded.

Our coffee are roasted on a weekly basis.

When coffee is roasted, it releases carbon dioxide. It's a by-product of the roasting process. Roasted beans give off carbon dioxide over a period of weeks. When the coffee is grounded, carbon dioxide is released expeditiously. So if you received a packet of coffee that is 'bloated', don't worry, it's just coffee releasing its gas and it helps to keep the freshness in when we deliver to you.

You can checkout our step-by-step brew guides here.

Cocoa/Chocolate

Chocolate powder will last about one to two years unopened. Once open it's best to consume it within 6 to 12 months.

Chocolate powder should be stored in a dry, cool area inside an airtight container as moisture, heat, and oxygen can degrade the flavours.

Matcha

Matcha doesn't really expire. Similar to coffee, the flavours of matcha degrade over time imparting bitterness and lack of umami flavour but otherwise, it's safe for consumption.

For storage, unopened matcha are best kept in the fridge or freezer inside an airtight container, and keep them away from items with strong aroma.

Due to the process of oxidation, once opened it is best to consume the matcha within three to six weeks.

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